EMERGENCY SERVICE – (08) 9412 5700
Beeliar Drive Success, 6164
NO REFERRAL REQUIRED
Weekends: 24 hours
Public Holidays: 24 hours
What to do in an emergency
WAVES has a dedicated emergency and critical care service staffed by both specialist and non-specialist veterinarians with experience in dealing with animals with severe life-threatening problems. The service is open for emergencies 24hours a day, 7 days a week, 365 days a year. However during normal working hours we recommend that the first point of contact is your regular veterinarian.
If you think your pet has a problem after hours, please call us on 9412 5700 for advice. You may also like to refer to our information sheets. During normal working hours we recommend that you contact your veterinarian first for advice. Depending on the nature of the problem, you may be recommend to bring your pet down to WAVES or your regular vet hospital for a consultation with a veterinarian. Your veterinarian may also decide to refer you directly to our emergency department should your pet require immediate urgent attention.
If you have a large dog that is unable to walk or get up, place it on a strong sheet / large towel and lift by the corners of the sheet to stretcher it into the car. Leave the sheet in place so that you can stretcher your dog out of the car when you arrive. Let our friendly staff know if you need assistance to get your dog out of your car.
After hours, the front door at WAVES will be locked for security reasons. Please use the doorbell provided to let us know you need assistance and we will attend to you promptly.
The emergency service operates on a triage basis. When you first come into the hospital, a veterinary nurse will evaluate your pet to determine how severe his/her problem is. This means that if your pet has a severe life-threatening problem, he/she will not be made to wait until everyone else has been attended to. If your pet needs immediate attention, we will provide the required care immediately.
We deal with a whole range of problems like snail bait toxicities, rat bait toxicities, motor vehicular accidents, vomiting, diarrhoea, parvovirus, fractures, cuts, anaphylaxis, allergic reactions, bites and bruises.
Using a combination of diagnostic equipment like ultrasound and x-rays in addition to an in-house laboratory that can process blood tests within 10 minutes, we are able to provide rapid, effective and care of the highest quality available to every animal that presents to us.
To ensure that continuity of care is provided, we will notify your primary care veterinarian of your pet’s visit to WAVES. If your pet is treated and stable, they may be discharged directly from WAVES. If ongoing care is required during normal business hours your pet may be discharged to the care of their your primary care veterinarian. Occasionally ongoing care at WAVES may be recommended.